Accessibility statement

This accessibility statement applies to Ealing Council’s adult learning website,

This website is run by Ealing Council. We want as many people as possible to be able to use and access it. This means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

Making your device work for you

You can change your browser, computer, keyboard and mouse settings to make the website more accessible for you.

You can find helpful advice on customising your device in AbilityNet guide.


We’ve also made the website text in plain English, so it’s as simple as possible to understand.

How accessible this website is

Some parts of this website are not fully accessible:

  • most PDF documents are not fully accessible to screen reader software
  • some headings might be hard to read
  • some images’ text might be hard to read
  • the colour contrast can be improved.


If you have issues using this website or need information in a different format, please contact us. We will review your request and get back to you as soon as possible.

Enforcement procedure

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Ealing Council is committed to making our corporate recruitment website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations


On some pages there are no top-level headings. A top-level heading helps screen reader users and search engines to know the main topic of a page. This doesn’t meet WCAG 2 success criterion 1.3.1 Information and Relationships and 2.4.10 Section Headings.

When we publish new content, we’ll make sure our use of headings meets accessibility standards.

Some images contain text, so people with dyslexia or using a screen reader will not be able to read the information. This doesn't meet WCAG 2 success criterion 1.4.5 (Images of Text).

When we publish new content, we’ll make sure our use of images meets accessibility standards.

PDFs and other documents

Many of our older PDFs and other documents don’t meet accessibility standards. For example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 Name, Role Value.

We plan for the top 10% most viewed PDFs and other documents published since 23 September 2018 (and essential service documents published before) to meet accessibility standards by 23 September 2020.

Disproportionate burden

We don't categorise any of the accessibility issues on as a disproportionate burden to fix within the meaning of the regulation.

What we’re doing to improve accessibility

We are planning to improve our website in the next 90 days by doing the following:

  • Reviewing all images
  • Reviewing content
  • Reviewing display contrasts.

Testing the website

This website was last tested on 16 September 2020. We used WAVE.

We also manually reviewed the site on 16 September 2020.

This statement was prepared on 17 September 2020. It was last updated on 17 September 2020.